Privacy policy

At DK Movers , we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website, DKMovers.com, or use our services. By accessing our website or engaging with our services, you agree to the terms outlined in this policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

Name, email address, phone number, and physical address.
Payment details (e.g., credit card information) for processing transactions.
Moving details, such as pickup and delivery addresses, inventory lists, and special instructions.

Non-Personal Information

Browser type, IP address, device information, and operating system.
Website usage data, such as pages visited, time spent on the site, and referral sources.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage your cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our moving and packing services.
To process transactions and send booking confirmations.
To communicate with you regarding your move, inquiries, or customer support requests.
To send promotional offers, newsletters, and updates (with your consent).
To analyze website usage and improve our online presence.
To comply with legal obligations and protect against fraudulent activities.

3. How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following circumstances:

With trusted service providers (e.g., payment processors, storage facilities) who assist us in delivering our services.
With government authorities or law enforcement agencies if required by law or to protect our legal rights.
With your consent or at your direction.

4. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, secure servers, and restricted access to sensitive data.

5. Your Rights and Choices

You have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you.
Correction: Update or correct any inaccurate or incomplete information.
Deletion: Request the deletion of your personal data, subject to legal obligations.
Opt-Out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in our emails.

To exercise these rights, please contact us at dkmovers.com.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

7. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect or store personal information from children. If you believe we have inadvertently collected such data, please contact us immediately.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website with the effective date. We encourage you to review this page periodically for the latest information.

9. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:

📞 Phone: +971 505246864
📍 Address: Mai tower Alnahda 1 Dubai

Thank you for trusting DK Movers with your moving and packing needs. We value your privacy and are committed to protecting your personal information.